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Ryokan - Traditional Japanese Inn - Interview Part 1
Interview by Yoshimi Aasgaard and Lester Patrick
Japanese Guest Houses
Forward: Many people assume that "ryokans" (traditional Japanese inns) are for Japanese tourists and foreign tourists stay at regular hotels. Indeed, it is often thought that ryokans will not cater to overseas visitors due to the language and cultural barriers. Nothing could be further from the truth. Foreign tourists have been staying at these cozy and comfortable accommodations for years, and ryokans owners genuinely enjoy hosting them. Indeed, as the delights and wonderful experiences of staying at a ryokan among overseas travelers have grown, the word has spread and they are becoming more popular than ever. Here is one of a series of interviews with three Kyoto ryokan owners and their views on hosting foreign guests.
Gion Fukuzumi - A Japanese ryokan (traditional Japanese inn)

Ryokan name: Gion Fukuzumi
Opened for Business: 1960
Location: In the world famous Gion district of Kyoto, across the street from Maruyama Park
Size: 23 Japanese-style rooms, large baths for women and men
Price Range: 13,500 - 24,500 yen per guest (dinner and breakfast included)
Web page: http://www.JapaneseGuestHouses.com/db/kyoto/gionfukuzumi.htm

Could you give us a bit of background on your ryokan?
In a small town called Tanba in Kyoto Prefecture, my father operated a Japanese “ryotei” or teahouse. The government was planning to build a road right through our teahouse so, unfortunately, we were forced to move! We decided to open up a ryokan because my mother had previously operated a ryokan in Shirahama, Wakayama Prefecture. My father’s fine cuisine which he served in his ryotei has continued at Gion Fukuzumi. We specialize in serving a wide variety of Kyoto-style vegetable dishes, and we are particularly proud of our “yuba” which is a hot Japanese tofu dish. We are located in the Gion district of Kyoto which is a very famous and popular district for tourists. In the Gion, our guests can sometimes see the "maiko" (apprentice geisha) going to work in the early evening. Although we do not have a hot spring here, we have a large bath on the top of our building which is surrounded by glass. In the bath our guests can relax and soak up the view of the Higashiyama mountains and the famous Daimonji Mountain.

Tell us about your experiences with foreign guests
Our first foreign guests were sent to us from travel agencies, and we hosted relatively few of them. These days, however, everything has changed. During the past two or three years, the number of foreign guests has increased tremendously and we host on average 200 to 300 foreign guests per year. The foreign guests we host love Japan and really seem to have a good time staying at our ryokan. Our most popular foreign guests are the Americans but recently we have been getting a lot of Asian guests. From Taiwan and Hong Kong we receive a lot of young travelers and they are very interested in shopping for electronic items rather than sightseeing. With our Western guests, we receive a lot of families and they are much more interested in Kyoto’s history and culture.

What are the main differences between your Japanese guests and your foreign guests?
While our Japanese guests stay only one or a few nights, our foreign guests stay much longer. Some stay a week and we even have guests who stay for a month! The Japanese who stay here often go sightseeing just in Kyoto but our foreign guests use our ryokan as a base to explore other parts of Japan. With their JR Rail Pass they frequently take day trips to places like Hiroshima or Shikoku Island and other parts of the country. Our Japanese guests never do this. Japanese travel only during certain times of the year – mostly during the holiday seasons – and we do not host many during the so-called off-season. With foreigners, however, there is no holiday season; they stay at our ryokan throughout the entire year.

Have you had any difficulties or problems dealing with foreign guests?
Foreign guests are very kind to us, often much kinder than our Japanese guests it seems! Sometimes they show up at our ryokan without a reservation but we try to find them a room just the same. With regard to Japanese food, we notice there are many very strict vegetarians and they will not eat fish so we have to change our dinner menu to accommodate them. This is not a problem for us if we are told in advance. They really appreciate the things we often take for granted too. For example, when we are expecting guests to arrive we will put their name on a large plaque and place it in the entrance to the lobby. This is common in Japan but for foreigners this is something very special. Many guests get a real kick out of seeing their name written in English on the plaque and they will even take a photo of it! Communication is not much of a problem for us. Although we cannot speak much English, we try to answer all of their questions about places to visit, Japanese food, and so on as best as we can.

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