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Ryokan - Traditional Japanese Inn - Interview Part 3
Interview by Yoshimi Aasgaard and Lester Patrick
Japanese Guest Houses
Forward: Many people assume that "ryokans" (traditional Japanese inns) are for Japanese tourists and foreign tourists stay at regular hotels. Indeed, it is often thought that ryokans will not cater to overseas visitors due to the language and cultural barriers. Nothing could be further from the truth. Foreign tourists have been staying at these cozy and comfortable accommodations for years, and ryokans owners genuinely enjoy hosting them. Indeed, as the delights and wonderful experiences of staying at a ryokan among overseas travelers have grown, the word has spread and they are becoming more popular than ever. Here is one of a series of interviews with three Kyoto ryokan owners and their views on hosting foreign guests.
Tamahan - A Japanese ryokan (traditional Japanese inn)

Ryokan name: Tamahan
Opened for Business: 1926
Location: Higashiyama district in eastern Kyoto
Size: 11 Japanese-style rooms
Price Range: 15,000-25,000 yen per guest (dinner and breakfast included)
Web page: http://www.JapaneseGuestHouses.com/db/kyoto/tamahan.htm

Could you give us a bit of background on your ryokan?
Tamahan: We got the name “Tamahan” from my mother. She used to work at a famous restaurant in Kobe called “Harihan.” Her nickname at that time was “Tama.” She combined her nickname and the name of the restaurant to get Tamahan. Tamahan is a traditional ryokan. This building was constructed in the Taisho era within a group of other traditionally styled homes. This neighborhood has strict building codes which preserves the old charm of the district. The rooms are of an original design unique to the Tamahan. We do not stick to the traditional ryokan design rules (for example, during the fall an autumn scroll must be hung). We have a fabulous garden and in the spring guests can see the cherry blossom trees from their rooms. We serve Kyoto-style “kaiseki” (formal Japanese dinner), cuisine. Tamahan is located in the heart of Higashiyama and it is a short walking distance to the area’s temples and shrines.

Tell us about your experiences with foreign guests
Tamahan: A very long time ago the Ministry of Foreign Affairs and large Japanese corporations sent us our first foreign guests. These days guests make reservations on their own by phone, fax, and e-mail. Approximately 10% of our guests are foreigners. Foreigners seem very happy when they stay here, and they are forever commenting how quiet and peaceful it is here.

What are the main differences between your Japanese guests and your foreign guests?
Tamahan: Foreigners are very knowledgeable about ryokans and we never have any problems hosting them. They are just as knowledgeable about ryokans as Japanese, even more so than young Japanese who know about hotels but have little ryokan experience. Most guests know how to use the baths, the “kaiseki” (formal Japanese dinner), and so on. We even had one German couple recently who spoke very nice Japanese, sat “seizai” (traditional Japanese sitting style) throughout their entire meal, and when the checked out we found they even folded their yukatas (Japanese kimono) properly! Foreigners seem to deeply appreciate our traditional way of doing things at our ryokan, and they heap us with praise saying things like “fantastic!” Our Japanese guests, on the other hand, are very quiet and never say anything about our ryokan. What a difference!

Have you had any difficulties or problems dealing with foreign guests?
Tamahan: No, we have never had any problems. Sometimes there are strict vegetarians who will not eat fish – even “dashi” (fish flakes) – but we will change the menu to accommodate them. One thing that is difficult to explain – not just to foreigners but also to Japanese – is a ryokan’s pricing system. Prices depend on the size of the rooms, their location, their view. The food prices also change throughout the year. For example, during the seasons the price of fish changes and even a certain type of fish can have different prices depending on its quality. All this has to be taken into account when pricing a room.

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